alanassociates - St Kilda, Australia

Telephone calls to all customers to get promises to pay (ptp’s kept at 77%) Liasing with skip tracers and outside agencies to issue letter of demands. Appearances in litigation matters at Administration Tribunal Developing policies and procedures for investigating, granting and controlling credit and collecting accounts due Servicing of both internal and external customers Determining credit levels and recommend the working capital necessary to finance accounts receivable and provide reserves against bad and doubtful debts Investigating credit standing of new and potential customers. Arranging terms of payment and follow up collection of accounts Oversee the maintenance of the accounts receivable ledger, to ensure it accurately reflects the position of each credit account and that  

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appropriate measure are taken where unacceptable arrears are detected. Explaining company credit policies and practices to staff and customers Visit existing and potential customer to investigate credit and collection matters and to foster good credit relationships. Prepare regular reports months status of credit and collections and other operating statements Ensure all business activities conducted comply with legal and ethical standards Recommendation/Implementation of changes in Credit Application to directors for tighter control of defaulters including personal guarantees Monitor and regularly review the level of payment arrears, ensuring adequate collection measure are instigated where appropriate