Astea International Inc - St Leonards, Australia

Since 1979, ASTEA has been assisting organisations globally in streamlining and making more efficient their sales force, field service, dispatch and logistics operations.

Customers like Carrier Air-conditioning, RCR Thomlinson, ADSteam Marine, Port of Portland (Melbourne), Toshiba, Data 3, BTAS, Chloride UPS, Coca Cola Amatil, Corporate Express and others use our technology to reduce time to invoicing, increase field staff scheduling efficiency, monitor service level agreements, schedule, dispatch and report on all service, maintenance and warranty work performed, and generally increase overall service productivity thus improving their overall supply chain and service management.

The ASTEA Asia Pacific head office has been in Sydney since 1993 and our staff is very experienced in  

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providing solutions and implementing on customer sites throughout the region.

ASTEA’s Mobility solutions.

The First Mobile Solution for Service Management. For a decade, FieldCentrix(r) has been committed to bringing the latest advances to the field service industry. FieldCentrix has extensive domain expertise and unique field-centred perspective has allowed leading service organizations to overcome the challenges that have traditionally bogged down field service operations and negatively impacted customer satisfaction, service revenue, and business growth.

ASTEA offers the most advanced service lifecycle management-focused solutions in the industry. Our software strategically supports global organizations that want to automate key service processes and optimize mobile workforce resources to better control operational overhead and proactively increase customer service visibility, value, and revenue.

If you are evaluating software to manage your Call Centre, Sales Force and Field Service operations, there will no doubt be other information that is of relevance. Please visit our web site or contact us for additional information.