Richard Stuckey - Freelance IT Professional - Budgewoi, Australia

Many commercial websites are let down by clunky handling of the business session the customer is trying to navigate. This wasn’t so much of a problem when the internet was a cute novelty – but today it is the core function for interacting with your customers. When a new visitor or potential customer finds it difficult to perform a simple transaction – like registering, for example – they will just go somewhere else, and probably not come back for many years.
You need to see dysfunctional websites for what they are – bad customer service!
If you are a monopoly, you might get away with it, but for most businesses, bad customer service can be fatal.

When we test web sites, we don’t just scan them for broken links and keywords. We sit down in front of them, use them, and assess how well they perform their fundamental mission. We then give you a report and make recommendations. In most cases for a fixed price.

Need a programming resource?
PHP, Javascript, CSS, MySQL, AJAX, Java, ASP, .net, C#, Access, VB, Excel/VBA even RPG, or COBOL if there’s little islands of those left somewhere! We have good depth of experience in all these ecosytems, at hourly or daily rates. No fixed contract periods, and of course, no unfair dismissal!

We cannot all run the latest and the greatest software apps throughout the length and breadth of our enterprise. For most businesses, there are older applications still in service somewhere, that more or less do the job, but for whatever reason we don't want to spend money replacing them just yet. In some cases, we may want to even add more functionality to them

Many businesses are frustrated by not getting good people to be able to come in - on an as-needed basis - to do maintenance and support.

Because we understand business, and have wide experience with software apps in many different organisations, we are ideally placed to be your support partner for these older apps.